Air India Hack Exposes Credit Card and Passport Info of 4.5 Million Passengers

India’s flag carrier airline, Air India, has disclosed a details breach impacting 4.5 million of its customers more than a period of time stretching just about 10 yrs following its Passenger Services System (PSS) service provider SITA fell sufferer to a cyber attack before this yr.

The breach includes individual info registered involving Aug. 26, 2011 and Feb. 3, 2021, including specifics these kinds of as names, dates of start, make contact with facts, passport information and facts, ticket information, Star Alliance, and Air India repeated flyer facts as nicely as credit history card knowledge. But Air India explained neither CVV/CVC quantities involved with the credit playing cards nor passwords have been impacted.

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The airline experienced earlier acknowledged the breach on March 19, stating that “its Passenger Support Technique provider has informed about a sophisticated cyber assault it was subjected to in the final week of February 2021.”

In March, Swiss aviation details technological innovation enterprise SITA disclosed it experienced a “extremely refined assault” on its servers located in Atlanta, foremost to a compromise of passenger info saved in its PSS process. SITA PSS is utilized by several carriers for processing airline passenger information as part of their regular flyer plans.

With the most current enhancement, Air India joins a extended listing of airlines, these types of as Lufthansa, Cathay Pacific, Air New Zealand, Singapore Airlines, Scandinavian Airlines (SAS), Finnair, Malaysia Airlines, South Korea’s Jeju Air, American Airways, and United Airlines that have been impacted by the information safety incident.

As section of its investigation into the party, Air India said it engaged exterior professionals and that it notified credit rating card issuers of the difficulty, aside from resetting passwords of its regular flyer system. The airline is also urging buyers to adjust passwords wherever applicable to thwart prospective unauthorized makes an attempt and ensure the safety of their own data.

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