How to turn off Microsoft end user communications in Office 365

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On October 31, 2018, Microsoft despatched a concept to Place of work 365 subscribers informing them that on November 29, 2018, by default, close customers would commence getting product schooling and tips in their inbox personalized to the Business office 365 providers remaining applied. As you could think about, the assumed of customers acquiring more unsolicited e-mail, even if people e-mails ended up helpful strategies and merchandise schooling, raised a couple eyebrows.

On November 5, 2018, right after obtaining what 1 could suppose was a deluge of responses,

Microsoft pushed back again the starting off day for this new default provider indefinitely to reevaluate its implementation. But that won’t signify the configuration that allows Microsoft to straight converse with Business 365 close users is not however active. The default is still on until eventually a person turns it off.

This how-to tutorial demonstrates you how to switch off the Microsoft end consumer conversation element identified deep within the administrative menus of Business office 365. This motion requires Office environment 365 administrative accessibility and will effects all consumers operating underneath a specific license.

SEE: Electronic transformation in 2019: A organization leader’s manual to long term challenges and opportunities (Tech Pro Study)

Conclusion consumer communications

To achieve the conclude person communication configuration settings, you will have to initially indicator into Business office 365 on-line with administrative permissions. As soon as in, navigate to the Office 365 on-line admin middle and identify the Options merchandise in the still left navigation bar. Develop Settings to reveal the Expert services & insert-ins configuration display screen, as revealed in Determine A.

Determine A


Figure A

Scroll down the list of offered providers until finally you discover one labeled, Conclude Consumer Communications. Faucet or click that item to expose the display screen proven in Determine B.

Determine B


Determine B

To switch off finish user interaction for all buyers running below that distinct license, switch the button on this page to Off and click on Save.

Choice strategy

As Workplace 365 admin, you might want to allow for people to choose for themselves regardless of whether they want to acquire close consumer communications from Microsoft. If that is the circumstance, you can decide on to leave communications on at the admin level and then permit particular person users to transform settings.

To do this, the stop person should really indication in to Office 365 on the web, navigate to the My Account screen, and then click on the Contact choices product, as demonstrated in Determine C.

Figure C


Figure C

Consumers will area checkmarks in the containers for communications they’d like to acquire and depart the containers blank for communications they never want to obtain. Simply click Preserve when the alternatives are complete.


Even if you get Microsoft at their phrase and settle for the veracity of their intention to aid Office 365 conclude consumers with strategies and teaching, the strategy of more electronic mail is just not something most consumers want to endure. It is reassuring to see Microsoft answer so speedily to feedback regarding this new default setting, but that will not indicate we can not consider matters into our have palms and modify the configuration configurations to our individual tastes.

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